Refund policy

Refund and Exchange Policy

Thank you for supporting CORNELIA NAILS !

Please read our policy carefully:

1. No Returns or Refunds for Non-Quality Issues
Due to the handmade nature of our products, we do not accept returns or refunds for non-quality-related concerns. Each set is crafted with care, and slight variations are part of the artisanal process.

2. Exchange for Size
We understand sizing can sometimes be tricky. If your nails don't fit, we accept exchanges for size under the following conditions:

• The nails must be in their original condition, unused, and undamaged.
• Exchanges must be requested within 7 days of receiving your order.
• Customers are responsible for all shipping costs associated with the exchange.

3. Quality Concerns
If you believe there is a quality issue with your nails, please contact us within 7 days of delivery. Include photos and a description of the problem, and we will work with you to resolve it.

Thank you for your understanding and support of our small business! If you have any questions, feel free to contact us at info@cornelianails.com.